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Terms & Conditions

General Terms and Conditions of Sale

These General Terms and Conditions of Sale govern the sale of merchandise or services by the Powerbrick ("Powerbrick" or "we") to Customer ("you") through the Powerbrick.edwid.com web site ("site") or Instagram page ("Socials").

1) Orders

1.1) You can buy only products or services present in the site.

1.2) Your order has been correctly placed if you receive an automatic e-mail generated by our server. This is the prove that your order has been received but not that it is confirmed yet.

1.2) Order Status - Status changes will be send to the customer by email. This also includes a Tracking number as soon as the order is shipped.

2) Availability and Delivery Time

2.1) Most products on this webshop are pre-order based since they are made-to-order. Estimated delivery times will be communicated by us to the customer on a frequent basis.

2.2) Powerbrick ships in one solution once every item is in stock. Extremely urgent parts can be shipped separately on demand, paying an extra delivery charge.

2.3) Unless customer's written communication indicating a term longer than 45 business days, or unless availability is more than 45 business days Powerbrick is bound to:

2.3.A) to carry out order as soon as possible but within 45 business days, from the day after the order or within availability period (you can check it in every product's detail);

2.3.B) After the delivery term is gone, Powerbrick informs the customer, who can decide to get on waiting, to totally or partially cancel his order, or/and to receive money back (only for advance payment orders);

2.3.C) unless customer's consent Powerbrick could not carry out orders with different products even if their quantity or their value is equal or higher.

2.4) Advance payment orders will be prepared only after receiving the bank's receipt and shipped only after payment would be recorded on our account.

2.5) Expected delivery for the Netherlands: Ground Service usually takes 24/48 hours.

2.6) Expected delivery for international destinations is:

  • Europe: Air Service usually takes 24/48 hours
  • Europe: Ground Service usually takes 4/5 days
  • Outside Europe: Standard Air Service 6/8 days.
<p "="">3) Prices, Currency

3.1) Prices are in EURO currency.

3.2) Every order is billed. For every order shiped outside The Netherlands you will receive an automated invoice by email.
Invoice is billed using data filled in the "billing address fields". After invoice is drawn, no correction can be made.

<p "="">4) Return Policy

4.1) You may return any unused merchandise in its original conditions within 7 business days of the date you received the item and we will issue a full refund for the price you paid for the item.

4.2) Return policy applies to every person who is a final consumer, customers who buy products outside their business.

4.3) Return policy does not apply to Professional Consumers, customers who buy products for their business.

4.4) Return Policy applies to any unused merchandise in its original conditions.

4.5) Return Policy does not apply to used or unsealed products (for example you can't try a muffler on your bike) and custom made products.

4.6) To return first contact us by e-mail, then ship products to Powerbrick, Schiekade 1B02, 3033BA Rotterdam, The Netherlands, insert a copy of the original order with the order number.

4.7) Powerbrick will refund within 30 business days the date of arrival to our warehouse the whole amount of the products except shipping costs and any import or export custom duties. If the purchase is part of a promotion where one or more items are given away as part of the primary products or sold at a special price, return items should be the whole promotion items; if the promotion purchase is composed by some products (for example a pair of rearsets), return items should be the whole promotion items as well.

4.8) We will not accept returns not prior notified to us, COD return shipping, or at consignee's expense.

<p "="">5) Homologation

5.1) Except products whose description or detail form mentions the words "homologated" or "street legal", products that we sell are not street legal, they are not for highway use but only for exibition in private places. The Homologation Approval is limited to the countries belonging to the European Union or to the countries included in the type approval documents.

<p "="">6) DISCLAIMER OF LIABILITY

6.1) INFORMATION ON THIS WEB SITE

6.1.A) We attempt to keep this web site as up-to-date as we can. But due to the changing nature of these typology of products, always chasing improvements and state of the art manufacturing we can not guarantee that all information or pictures are describing products as really they are or as really they will be delivered.

6.1.B) Prices are subject to change without notice, we can not be liable for any existing pricing changes, mistakes, typos, misprints or updates.
Pictures are for reference only and subject to change without notice.

6.1.C) Powerbrick can not be held liable for any outcome or damage resulting from information found in this web site.

6.2) PRODUCTS

6.2.A) Except products whose description or detail form mentions the words "homologated" or "street legal", products that we sell are not street legal, they are not for highway use but only for exibition in private places. The Homologation Approval is limited to the countries belonging to the European Union or to the countries included in the type approval documents.

6.2.B) Riding a bike is really hazardous, We can not be liable for any outcome, damage, injury or death occurred while using our products.
Using product not legal for street use could be considered a crime or be persecuted.

6.3) GOVERNING LAW AND CHOICE OF LAW COURT

6.3.A) Contract between Customer and Powerbrick is concluded in The Netherlands and it is subject to the dutch law.

6.3.B) If any part of these Terms is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.